Privacy Policy
Please read this carefully. It applies whenever you use this website or engage us to carry out work.
DRAFT: to be reviewed and finalised by the client’s attorney before launch. Effective date: [to be set].
1. Information we collect
Information you give us. When you request an estimate, book an inspection, apply for financing or contact us, we collect your name, address, phone number, email and details about the property and the work you need.
Information collected automatically. Our website uses cookies and similar technologies to record pages viewed, the device and browser used, and how you arrived at the site.
Call tracking. Phone numbers shown on this site may be dynamically inserted so we can tell which marketing source a call came from. Calls may be recorded or monitored for quality and training. If you would prefer not to be recorded, tell us at the start of the call.
Text messages. If you give us your mobile number we may text you about your estimate, scheduling or job status. We keep a record of those messages.
2. How we use it
To provide estimates and carry out roofing work, to schedule and communicate about your job, to support an insurance claim where you have asked us to, to process payment and financing applications, to respond to enquiries, and to improve our service and our marketing.
3. Cookies, analytics and advertising
We use Google Analytics to understand how the site is used, and Google Ads and Meta advertising pixels so we can show relevant ads to people who have visited. You can opt out of personalised advertising:
- Google Ads settings: adssettings.google.com
- Digital Advertising Alliance: optout.aboutads.info
- Meta ad preferences, in your Facebook or Instagram account settings
Most browsers also let you block or delete cookies. Some parts of the site may not work properly if you do.
4. SMS and text messaging terms
By providing your mobile number you agree that we may contact you by text about your enquiry or job.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to cancel at any time. Reply HELP for help.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Consent to receive texts is not a condition of any purchase.
5. Who we share information with
We share information only with service providers who help us run the business: scheduling and CRM software, payment processors, financing partners where you have applied, insurance adjusters where you have asked us to assist with a claim, and advertising platforms for the limited purposes described above.
We do not sell your personal information.
6. How long we keep it
We keep project records for as long as needed to support warranty, insurance and tax obligations, and then dispose of them securely.
7. Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email us and we will respond. Some records must be retained where the law or a warranty requires it.
8. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure and we cannot guarantee absolute security.
9. Children
This site is not directed at children under 13 and we do not knowingly collect their information.
10. State privacy rights
Depending on where you live, you may have additional rights over your personal information, including access, deletion and opting out of certain sharing. Contact us and we will tell you how we handle your request.
11. Changes and contact
If we change this policy we will update the effective date above. Questions about privacy can be sent to us at the address and phone number in the footer of this page.
Contact Us For
A Free Estimate!
Tell us what is going on with your roof and we will get someone out to look at it. Free inspection, written estimate, and full help with your insurance claim if you need it.

